If you’re looking for a fast, easy way to order your favorite Wendy’s meals, the Wendy’s mobile app makes it simple. From browsing offers to customizing your order, here’s a step-by-step guide to help you navigate the app like a pro.
Getting Started with the Wendy’s Mobile App
Once you open the Wendy’s app, you’ll notice five main icons at the bottom of the screen: Home, Offers, Order, Scan, and Account. These icons help you quickly navigate the app and find what you need.
Before placing an order, it’s always a good idea to check the in-app offers. You can find discounts, deals, or even free food options that can help you save money.
Placing Your Order
- Start Your Order: Tap Order Now and choose between Pickup or Delivery. Then, select your preferred location.
- Select Pickup Method: Keep in mind that as stores get closer to closing time, some carryout or dining options may no longer be available in the app.
- Browse the Menu: Wendy’s app menu features combos, coffee, Frosty treats, Biggie Bag deals, and meal deals. Meal deals are a great choice because they include a drink, fries, and your choice of a burger or chicken sandwich.
- Customize Your Meal: Pick your burger or sandwich—like the popular Junior Cheeseburger 4 for $4 meal—and select any sauces or drink options. Wendy’s signature lemonades are a personal favorite!
- Add Extras: The app may suggest additional items. You can choose to add them or skip. Once your order looks perfect, tap Add to send it to your bag.
- Checkout: Review your order total and proceed to payment. Add your payment details to complete the purchase.
How to Get Additional Rewards and Offers
Wendy’s rewards program gives you 10 points for every dollar spent. You can redeem your points for menu items—ranging from chicken nuggets to the Dave’s Single.
To use rewards:
- Go to Offers & Rewards.
- Tap Rewards and select Unlock for the item you want.
To use in-app offers:
- Go to Offers & Rewards and scroll through available deals.
- Tap Use to apply the deal.
Pro Tip: You cannot stack multiple deals. If you want to use more than one, place the first order, wait about 15 minutes, then place the next order.
Pickup and Delivery
After placing your order, you’ll see your order summary with the status Paid. When you arrive at the drive-thru, give your name, and the staff will start preparing your meal.
For delivery, follow the same steps, but select Delivery. Wendy’s typically uses DoorDash for deliveries. Occasionally, the delivery fee may be free or minimal. Comparing prices between the Wendy’s app and DoorDash can sometimes save you money.
Coupons and Discounts
Although less common, coupons can be applied during checkout. Look for the Apply Coupon option when reviewing your order.
Final Tips
- Always check the in-app offers before ordering.
- Customize your meals for the best experience.
- Use the rewards program to get free or discounted items.
- Ordering through the app helps avoid price changes compared to in-person ordering.
The Wendy’s app is a simple and convenient way to enjoy your favorite meals without the hassle. Whether you’re picking up or getting delivery, these tips will help you order like a pro!
How do I earn Rewards points with the Wendy’s app?
You earn 10 points for every $1 you spend on qualifying food purchases when ordering in the Wendy’s app, on Wendy’s website, or by scanning your QR code in store. Points are not earned on orders placed through third‑party delivery apps like DoorDash or others.
Why didn’t I earn points for a delivery order?
Currently, delivery orders do not earn Rewards points — even if you order through the Wendy’s app or website. You can still use your rewards or offers when you pick up your order, but delivery doesn’t give you new points.
Where can I find mobile deals and offers?
Deals like discounts and promotions are found under the Offers tab in the app. You can browse and apply them before you place your order.
What happens after I place an order From Wendy’s Mobile App?
After ordering on the app, your screen will show “We got your order.” When you arrive at the restaurant, let them know your name (the one on your account), and they’ll start preparing it. Food doesn’t start until you arrive.
Why is the Wendy’s app sometimes buggy or slow?
App issues like slow loading, crashes, or reward redemption problems are often due to outdated versions, app cache problems, or server issues — and they’ve been often reported by users. Try updating the app, clearing cache, or reinstalling if you run into these problems.